Terms & Conditions

These terms cover use of the THREVO website and, when your organisation has access, the THREVO platform. If your organisation has a separate agreement, that agreement governs the service provided to it.

The service

THREVO provides tools for employee wellbeing, care coordination, and organisational intelligence. Scores, charts, and sample figures on the public website are illustrative. They are not a report about a real organisation and they are not medical advice.

Accounts

Access to the platform requires an account issued for a role. You are responsible for keeping your sign-in details private and for using the service only within the role you were given. Sharing access or attempting to view information outside that role is not permitted.

Acceptable use

Do not use THREVO to identify an individual from aggregated reports, to request health information you are not entitled to, or to interfere with the service. The AI wellness companion points people toward resources. It does not diagnose or replace a practitioner.

Privacy

Personal information is handled as described in the Privacy Policy. Organisational reporting is designed to stay aggregated and consent-based.

Availability

Features that depend on the THREVO API, including sign-in, password reset, and contact submission, work only when that service is connected. The website will not confirm an action that did not reach the API.